Dear Valued Guest,
We are different.
We are different because our primary focus is on your experience. That is our promise.
Our dream is that you experience a positive difference in your comfort level and with this team’s hospitality and competence.
Thank you for being our guest. You are indeed valued.
Sincerely,
Dennis & Nancy King Quaintance
Dear Guest,
We are here to ensure your stay is enjoyable. Please let me or any member of this team know how we may be of service.
Pleasant Dreams,
Cassondra Brown
General Manager
Green Valley Grill
Informally Elegant, Zestful Dining
We invite you to visit us and enjoy informally elegant fine dining and seasonal food using old-world European culinary sensibilities and flavors. You’ll find classic and modern versions of the “known for” dishes of the Mediterranean. Our wine list receives the Wine Spectator “Best of Award of Excellence” each year and features over 75 wines by the glass.
The freshest food prepared by a passionate team, and served by friendly and competent people, is a recipe for a great dining experience. When you add an eclectic décor and dining alfresco in our Courtyard garden, you will imagine that you have traveled farther than you did. We welcome you to dine with us seven days a week for breakfast, lunch, dinner, and brunch.
Breakfast
Breakfast is served a la carte at Green Valley Grill or available for room service
Monday – Friday 7:00am – 10:00am
Lunch
Monday – Friday 11:00am – 3:30pm
Brunch
Saturday – Sunday 7:00am – 3:30pm
Dinner
Monday-Friday: 3:30pm – 10:00pm
Saturday: 3:30pm – 10:30pm
Sunday: 3:30pm – 9:00pm
BAR
The bar will offer a wine, cocktail and beer list.
Monday – Thursday until 10:00pm
Friday – Saturday until 11:00pm
Sunday until 9:30pm
Green Valley Grill reservations are required. To make your reservation, please visit greenvalleygrill.com, or please dial 2015.
Room Service
Seasonal menus from Green Valley Grill are available for room service dining and accessed by clicking here or scan the QR codes provided on your welcome letter upon check-in.
Note: The GVG dining room is closed Monday – Friday from 10-11 AM but room service is available.
Breakfast
Breakfast is served a la catre at Green Valley Grill each morning. Reservations are required. Enjoy a hot breakfast of favorites like avocado toast, eggs benedict, rustric french toast and more.
Monday – Friday 7:00am – 10:00am
To take breakfast in your room. please dial 1090 to place your order.
Lunch
Monday – Friday 11:00am – 3:30pm
BRUNCH
Saturday – Sunday 7:00am – 3:30pm
Dinner
Monday-Thursday: 3:30pm – 10:00pm
Friday-Saturday: 3:30pm – 10:30pm
Sunday: 3:30pm – 9:00pm
Please dial 1090 to place your order
A La Carte Amenities
Mix and match your favorite amenities to create the perfect package. We can put together a package that will be sure to please. If you have questions or would like to add items to your reservation, please reach out to our romance advisor at [email protected] or fill out our a la carte form.
SAFETY PROTOCOLS
Our safety and sanitation procedures are world-class… and you’ll still experience human warmth and architectural charm.
See our Safety and Sanitation protocols here.
Social Lobby Services
Make our Social Lobby your living room during your stay. Honeyed southern pine paneling, lush furniture and a view of the beautiful Don Rives Cloister Garden create a wonderful relaxing environment you’ll not want to miss.
Afternoon tea
This is a Greensboro Tradition! Enjoy selections of Harney & Sons tea along with sweet and savory treats prepared daily by Green Valley Grill pastry chefs. Served a la carte.
Afternoon Tea reservations are required and a limited party size of up to six guests. To make your reservation, please visit greenvalleygrill.com, or please dial 2015.
Monday – Wednesday 2:00pm – 5:00pm
Thursday 11:00am – 2:00pm
Friday – Sunday Noon – 5:00pm
LOBBY JAZZ
Thursday night cocktails and jazz
6:00-9:00pm
Every Thursday, Artists Dave Fox (piano), Neill Clegg (saxophone, clarinet and flute) and Matt Kendrick (double bass) will be joined by guest vocalists, who cover The Great American Songbook and jazz classics including swing…and modal classics from the late ‘50s to early ‘60s, as well as Brazilian jazz from the early ‘60s. See the upcoming performance schedule here.
Audio Visual Equipment
For your convenience, we have audio visual equipment available to connect your laptop computer to our guest room television.
Please dial 1051 or text us at (336) 800-2279.
Bathrobes
A bathrobe is located in the guestroom closet for your use and is available for purchase. Please complete the information on the card and leave it with the front desk. A new robe will be brought to your guestroom.
Please dial 1051 or text us at (336) 800-2279.
Bicycles
There is a wonderful jogging and biking trail a short distance from this hotel. In most areas the trail is in the Greenway. Maps are available at the front desk. A limited number of bicycles and helmets are available through the front desk.
Please dial 1051 or text us at (336) 800-2279 to make arrangements.
business services
Printing, fax and other business services are available.
Need to print a document? Email [email protected], put your name and room number in the subject line, then stop by the front desk at your convenience to pick up your documents. For any additional office needs, please stop by the front desk.
For more information on charges or need assistance, please dial 1051 or text us at (336) 800-2279.
CATERING, EVENTS, WEDDINGS & CELEBRATIONS
- Extraordinary event spaces can accommodate groups from 10 to 200.
- Dedicated sales team to coordinate your bespoke meeting or celebration; from an intimate social gathering to a huge soirée.
- The exemplary events team provides service until your last guest leaves.
Let us help you plan your wedding or event! No two events are exactly alike, and personalized meetings and events are an O.Henry specialty. We would love to hear more about the vision for your upcoming event. Start planning your event here. You can also email our Sales Team or call us at 336-478-9112.
CIGAR“ETTE” PRESERVE
An outdoor smoking area is provided. This area is located at the south end of our hotel.
DO NOT DISTURB
If you wish to have your calls screened or not be disturbed with telephone calls, please dial 1051 or text us at (336) 800-2279.
FIRE safety information
IMPORTANT
Upon arrival locate all exits on your floor. Use the reference map on the back of your door for a visual display. Then, count the doors between your guest room and the fire exits in case of smoke.
For the safety of our guests, O.Henry Hotel is equipped with the very latest and most advanced fire prevention and alarm system. The system includes smoke detection devices and a sprinkler system in all guestrooms, guest corridors, public areas and meeting rooms.
DISCOVERING SMOKE OR FIRE
If you discover a fire or smell smoke, do not investigate. Touch 911 or “0” for Guest Services.
ELEVATORS
Do not use the elevators during a fire emergency. The elevators could stop at the fire floor, trapping occupants.
IF FIRE ALARMS SOUND
If the door to your guestroom feels hot, do not open it. Seal all cracks with wet towels. Use the telephone to call Guest Services and await further instructions and assistance.
If the door is cool, open cautiously. Take your guestroom key. Go to the nearest exit. Crawl under the smoke as the fresh air will be at floor level. Take short breaths through your nose until you reach an area of refuge.
PLEASE REFER TO FIRE PROCEDURES ON BACK OF ENTRY DOOR
FITNESS STUDIO
The fitness studio is open 24/7. Towels and water are provided and the facility is equipped with state-of-the-art Precor equipment. It includes an upright bicycle, recumbent bicycle, treadmills, elliptical machines, free weights with an adjustable bench, and floor exercise equipment. All cardio machines are equipped with personal viewing screens and headsets. The room has floor-to-ceiling mirrors and windows overlooking the outdoor pool terrace.
Please dial 1051 or text us at (336) 800-2279 for more information.
FORGET SOMETHING PROGRAM
If you have forgotten any of the following items, please dial 1051 or text us at (336) 800-2279 for delivery.
- Toothpaste
- Comb
- Deodorant
- Toothbrush
- Hairspray
- Mouthwash
- Razors
- Shaving Cream
- Masks
GUEST AMENITIES FOR PEOPLE WITH DISABILITIES
All of the hotel public areas have been constructed to ensure easy access. We also have specially-designed guestrooms to accommodate people with disabilities, as well as smoke detectors for the hearing impaired.
Please dial 1051 or text us at (336) 800-2279 for any special needs
GUEST LIVING AREAS
Guest Living Areas are on the 3rd through 8th floors at the end of the hallways and the Terrace-Level Lobby.
Please dial 1051 or text us at (336) 800-2279 for assistance
GUEST Sound System & Lighting
If you’re here that means you wanted an even more heightened guest audio experience! We love that for you! Keep reading to find out more.
INPUTS
The stereo system in your guest room has various audio inputs including Bluetooth, AUX, a headphone jack, and a USB port at O.Henry Hotel and a micro-USB-b port at Proximity Hotel.
- Bluetooth
- By far the most popular way to listen today. Check out your in room note card on how to connect. Plus scroll down for more about streaming services and equalizers!
- AUX
- Call the Front Desk to borrow a cord if needed.
- USB and Micro USB-b
- Call the Front Desk to borrow a cord if needed.
- Headphones
- Listening on headphones through this mini amplifier can better your listening experience however, it doesn’t have its own music source, so you’ll need to pair a device through Bluetooth, AUX or USB to hear music.
More on fidelity, EQ and streaming below.
SET THE MOOD
Want some advice on setting the mood? Our Romance Advisor has got you covered. Here’s some tips from some of QW’s most romantic thinkers:
- Audio
- Queue your favorite love songs using the guide to connect to the full stereo sound system available in your guest room. If you’re on Spotify or Apple Music check out how to use the built-in equalizer further down this webpage.
- Lights
- All the lights in the sleeping room and the bathing room dim! We suggest going low, very low, on nearly all the lights. Here’s our favorite setting:
- Romantic:
- Bedside Lamps: 10% – basically as low as possible before the light turns off.
- Desk Lamp: 10%
- Side Table Lamp: 10%
- Entry Light and Dressing Room Light: Off
- Bathroom Lights: 10% – you’ll see the lights over the shower and commode cut off, but the center light will stay low. It’s magical.
- Don’t forget to draw the blackout drapes!
- Depending on your room type you may have more or less lamps than what’s mentioned in the romantic setting above. Just exercise the idea of less is more; 10% or off is our recommendation
- Romantic:
- All the lights in the sleeping room and the bathing room dim! We suggest going low, very low, on nearly all the lights. Here’s our favorite setting:
EQUALIZERS
We’ve learned that utilizing an equalizer during your music streaming sessions can enhance the sound quality causing for an even more delightful experience. Here’s some helpful links to how to use the built-in equalizer on the following apps.
Please dial 1051 or text us at (336) 800-2279 for assistance
HIGH-SPEED INTERNET ACCESS
Complimentary wired and wireless access is available. Higher-speed access is available for a fee.
Please dial 1051 or text us at (336) 800-2279 for assistance and information on additional charges.
HOUSEKEEPING
Our housekeeping team will service your room each day. If you prefer we not enter your room, please display the tassel found on the back of your door, contact the front desk at ext. 1051, or text us at (336) 800-2279.
Contact Housekeeping for the following items: Baby Cribs, Bed Boards, Blankets, Feather Pillows and Rollaway Beds.
Please dial 1051 or text us at (336) 800-2279 for delivery and information on additional charges.
Ice Machines & Filtered Water
Ice machines and filtered water are located on floors 2-8 at the South end of each corridor. Snacks are available in our Sundry Shop adjacent to the front desk.
LOST AND FOUND
In the event you misplaced a personal article, please dial 1051 or text us at (336) 800-2279 for Guest Services.
POOL
Our outdoor pool is located on Level One, adjacent to the Fitness Studio. Towels are provided in the pool area and an ADA lift is available for people with disabilities. Please contact the front desk for assistance.
Hours: 8:00am – 8:00pm. please dial 1051 or text us at (336) 800-2279 for hours during the off-season.
PORTER / BELLMAN
Please dial 1051 or text us at (336) 800-2279 for assistance with your luggage.
SAFES / SAFE DEPOSIT BOXES
We advise that you place all your valuables for safekeeping in Safe-Deposit boxes that are available at the Front Desk or in the safe located in the closet of your guestroom.
Please dial 1051 or text us at (336) 800-2279 for assistance.
SUNDRY SHOP
For your convenience, there is a Sundry Shop which provides snacks, sodas and merchandise. It is located adjacent to the front desk and is open 24 hours.
TELEPHONE INSTRUCTIONS
Telephone dialing instructions are located on the guestroom phone.
The light on your telephone will be lit if there is either a voice mail or a message from the hotel front desk.
Pick up Line #1 to access your Voice Mailbox. Press the Message Button on the lower left-hand side of your phone. The voice mail will assist you in setting up your personal options the first time you enter your mailbox.
While listening to messages: Press 1 to save, Press 2 to delete and Press 3 to repeat.
To retrieve other messages or mail, pease dial 1051 or text us at (336) 800-2279 for Guest Services
Any complaints regarding operator services may be directed in writing to: The Federal Communications Commission, Common Carrier Bureau Enforcement Division, Suite 6202, Washington, DC 20454
TELEVISION
For your convenience, a remote control is provided for your television. Please access the instructions on the television screen. You can also stream Netflix, TV shows, movies, games and other apps from your phone to your HiFi TV. Follow instructions on the Google Chromecast channel guide. Need help? Watch a short tutorial at http://hotelcast.info and follow directions.
TURNDOWN SERVICE
Turndown service is available. Please contact our front desk to make advanced arrangements.
Please dial 1051 or text us at (336) 800-2279 for service.
VALET SERVICE
Same-day dry cleaning and laundry service is available Monday–Friday only, please complete the form with the laundry bag located in your guestroom closet and please dial 1051 or text us at (336) 800-2279 for pick-up before 9:00am. There may be a surcharge for special services.