Feedback & Reviews from Guests
We are continually amazed at how wonderful our wedding day turned out to be. Everything from the preliminary planning sessions to the day-of execution was PHENOMENAL!!! Eugene and I couldn't be more thrilled with the way things turned out. Our guests are still commenting on the tasty cuisine, exemplary service and luxury accomodations they were provided during their stay at the O. Henry and that has been so satisfying for us as we strived to create a once-in-a-lifetime experience for them. We recognize that none of this would be possible without the help of you and the rest of the staff so THANK YOU, THANK YOU, THANK YOU!
This process has been so much fun that Eugene and I are still trying to wrap our heads around the thought that we won't be in constant communication with you anymore. We will certainly keep in touch.
- Mrs. Grant
Hi! My name is Molly and I had my wedding reception at the O Henry on New Year's Eve! I also stayed at the hotel the entire week prior to my wedding because my house in town was full with guests from out of state/ Everything about the O Henry, from my event coordinators to the front desk staff to the bellhop were truly amazing! They made me feel "right at home" during my stay...and were so on top of things that I never once worried about the schedule of events for the reception. You worked right beside me the entire year leading up to my wedding and she provided me with unique and fun ideas to make New Year's Eve a night for all my guests to remember. Most importantly, you made sure during the planning process that all my "visions" and ideas were incorporated. I have never been more impressed with such a classy and friendly venue! I highly recommend the O Henry for events of all kinds....and if you do have an event at the hotel, stay the night! The rooms (especially the bathrooms) are quite a treat! I would do my entire wedding week again in a heartbeat...and for that, I thank many people, but especially the O Henry!
I would like to take a moment to compliment the staff at your beautiful hotel. My business was hired to photograph a wedding reception held in your hotel on the 25th of June. Your grounds were in great shape, the interior of your hotel was stunning, and the staff was very personable and accommodating.
It is the latter of these traits I would like to focus on. At the beginning of the reception, the brother of the bride seemed distraught. I asked him what was wrong and he informed me that he had forgotten his belt. He showed me that his pants were literally falling off of his body. After letting him try on my belt to no avail (he needed more holes for it to fit him), I told him to relax and I would see what I could do. I immediately went to your front desk and spoke with a young man named Ricardo. I explained the situation to him and asked him if he had any possible solutions to our dilemma. He inquired about the belt size needed and determined that his would be too small. Instead of just writing it off and shrugging his shoulders, he inquired with another fellow worker named Tony who looked around for a minute, and came back with his own belt for us to use. Talk about 'giving the shirt off of your back'! I took the belt to the brother of the bride and he tried it on and it fit perfectly. He immediately was able to relax and enjoy his sister's wedding reception, dancing and all.
Ricardo and Tony could have just as easily said that they couldn't help us and I would still be pleased with our time at your hotel. However, it is their attention to pleasing the guest that was above and beyond their responsibility that amazes me. I can assure you that I have mentioned this story to at least 30 people to date to show just how guests should be treated. I can also assure you that anytime we are in Greensboro, we will be staying at your hotel.
- Mark (Photographer)
I would like to take this opportunity to thank you for doing a spectacular job for Deirdre and Brian's wedding reception.
From our very first meeting, I knew it would be a day that would be remembered, and it went beyond my expectations, thanks to you and your expert staff. The O.Henry Hotel is very lucky to have a staff as attentive as everyone, not only at the wedding reception, but also at the bridesmaid luncheon and the bridal shower tea we had in January.
Your suggestions for menus, your attention to detail and your arrangement of our family treasures show how much you enjoy coming to work, and I feel privileged to have worked with you on this special day for Deidre and Brian. You made the entire wedding process go very smoothly and to the utmost perfection.
Please tell everyone that worked those days that I appreciate the fine job that was done and special thanks goes to you for making it all happen. O.Henry can be very proud of their professional, attentive personnel.
In closing, thank you for your contribution to a magnificent wedding, memories that we will all cherish for a lifetime.
- Jim and Janice (Wedding Reception)
The purpose of this letter is to compliment you and your staff on the wonderful service we received at our holiday party. All of my staff as well as our president commented on the quality food, atmosphere and most importantly the attention to detail given by your staff.
Our president was approached twice to make sure everything was going as planned and to make sure there were no problems. Service of this caliber is rare these days and I wanted to be sure that you knew how impressed we were. Please extend my compliments to your staff. They truly made our holiday party the best ever. We’ve already reserved a room for next year!
-Lori (Company Party)
I’d like to thank you for all that you did to make our last meeting of the year so special. The room was beautiful, the food was wonderful and the staff was great. We hope to work with you again in the near future.
What a wonderful experience it has been working with the O.Henry Hotel and you in particular. A fabulous job all around! Your calm, professionalism and competence resulted in the “perfect evening to remember and cherish.” You’re a gem and we thank you for making the dream a reality.
Thank you for an OUTSTANDING party. Everyone raved about the food and the professionalism of the staff. Please give my congratulations on a job well done to everyone involved. Your group was a great example of what service is all about.
–Jack (Company Party)
Gracious Amenities. Attentive Staff. That is your motto and it is so evident!
We received many compliments and were told by numerous guest that it was the best wedding reception they had ever attended.
The room was wonderful, the food was wonderful, and the coordination with the O.Henry was wonderful. We have gotten a lot of compliments!
It was absolutely perfect. You and your staff took care of every detail. Our guests were so impressed by the food, the service, and the level of comfort at the hotel.
...the delicious food, the surroundings and service were wonderful...They provided everything we could possibly want even anticipating our needs before they were expressed.
It was perfect. Exactly as I had imagined. You listened to us and took care of every details perfectly! Your professionalism and genuine concern for our day was refreshing. Our guests were so impressed with the evening.
So many wonderful compliments from everyone on the O.Henry staff. ...so gracious and attentive to our needs. The countless efforts of the entire Hotel staff made our event memorable.